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Privacy Policy

Privacy Policy


1. Introduction

WISNNY LLC and its affiliated brands are committed to protecting user data privacy in accordance with best practices and applicable laws in the United Arab Emirates, including personal data protection regulations and any implementing rules issued by the competent authorities, as well as equivalent authorities in other GCC states.

2. Data We Collect

We may collect the following categories of information:

  • Identification Data: Name, phone number, email address, and physical address.

  • Payment Data: Payments are processed through licensed payment gateways. Full payment card details are not stored on our servers.

  • Usage Data: IP address, device type, browser type, and browsing activity within the Platform.

  • Geolocation Data: When required for shipping and delivery purposes.

3. Purpose of Data Collection

Your personal data is collected for the following purposes:

  • Processing orders and fulfilling shipping and delivery.

  • Improving user experience and personalizing content and offers.

  • Communicating regarding order status and customer service.

  • Complying with legal and regulatory obligations.

4. Sharing Data with Third Parties

Limited personal data may be shared with shipping partners, payment service providers, and IT service providers, strictly to the extent necessary to provide our services. All such third parties are bound by confidentiality obligations and may not use your data for any other purpose.

We do not sell user data to third-party marketers without the user's explicit consent.

5. User Rights

Users have the right to:

  • Access their personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of their personal data ("Right to be Forgotten"), subject to applicable legal requirements.

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at Info@wisnny.com. We will respond within 3 business days.

6. Data Security

The Platform implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or damage. These measures include encryption of sensitive data during transmission using SSL/TLS technology.

7. Data Retention Period

Personal data is retained for as long as the user account remains active and thereafter only for the period required to comply with legal, accounting, or regulatory obligations (typically not exceeding 2 years), after which it will be securely deleted or anonymized.

8. International Data Transfers

Where personal data is hosted or processed outside the country (for example, through international cloud service providers), the Platform implements appropriate safeguards to ensure a level of protection equivalent to that required under applicable local laws.

9. Children's Privacy

The Platform does not knowingly target or collect personal data from children under the age of 18. If we become aware that such data has been collected without appropriate parental or guardian consent, it will be deleted promptly.

10. Contact

For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: Info@wisnny.com